LAST UPDATED OCTOBER 9, 2024

Introduction

This page (“Privacy Policy” or “Policy”) provides our policies and procedures for collecting, using, and disclosing your information and outlines the security measures we’ve put in place to protect the information that you store using Cozy Cleaners Vegas, LLC.’s (“Cozy Cleaners Vegas”) services, including the services made available through this website and any other software or services offered by Cozy Cleaners Vegas in connection with such services (the “Services”). By using these Services, you consent to the collection, transfer, processing, storage, disclosure, and other uses of your information described in this Privacy Policy.

What information does Cozy Cleaners Vegas collect and store?

Personal Information

When expressing an interest in obtaining additional information about the Services or registering to use the Services, Cozy Cleaners Vegas requires you to provide your personal contact information, such as your name, company name, address, phone number, and email address (these are referred to below as your “Personal Contact Information”). When purchasing the Services, Cozy Cleaners Vegas also requires you to provide financial and billing information, such as billing name and address, and credit card number (“Billing Information”).

Data, Diagnostic & Login Information

Using Cozy Cleaners Vegas’s Services, you will be able to create, upload, store, and manage information such as company description, email ID, logo, photos, custom emails, user email IDs, etc. (this is collectively referred to below as “Data”). This information will be stored and maintained on Cozy Cleaners Vegas’s website. If you run into technical errors in the course of using the Services, Cozy Cleaners Vegas may request your permission to obtain a crash report along with certain logging information from your system documenting the error (“Diagnostic Information”). Additionally, certain login information is maintained in a cookie stored locally on your computer to streamline the login process (“Login Information”).

Analytics Information

As you navigate Cozy Cleaners Vegas’s website and use our Services, Cozy Cleaners Vegas may also collect information through the use of information-gathering tools, such as cookies and web beacons (“Website Navigational Information”). This includes standard information from your web browser (such as browser type and language), your Internet Protocol (“IP”) address, and the actions you take on Cozy Cleaners Vegas’s website (such as web pages viewed and links clicked). Collectively, this information is referred to as “Analytics Information.”

Geo-Location Information

Cozy Cleaners Vegas does not collect any information regarding your real-time geo-location while using the Services; however, it may do so at some point in the future. We will request your permission before collecting such information.

What Does Cozy Cleaners Vegas Do With the Information It Collects?

Cozy Cleaners Vegas uses the information it collects in the following ways:

• Personal Contact Information

– To administer the Services and provide you with updates and product announcements.

• Billing Information

– Cozy Cleaners Vegas does not store any Billing Information on its servers. Instead, we use a payment provider, Stripe, to process all payment-related transactions.

• Data, Diagnostic Information, and Login Information

– To administer and improve our Services.

• Analytics Information

– Used in conjunction with services like Google Analytics to monitor and analyze use of the Services, to increase the Services’ functionality, and to verify user authorization for requests.

Handling and Disclosure of Information

Marketing and Publicity

Per our terms and conditions, you agree to permit Cozy Cleaners Vegas to identify you as a customer and use your name and/or logo in Cozy Cleaners Vegas’s website and marketing materials.

Service Providers and Business Partners

Cozy Cleaners Vegas may work with service providers to help us deliver services effectively. Clients may request to opt out of certain uses of their information by contacting our support team.

Internal Uses of Your Information

Cozy Cleaners Vegas collects, stores, and processes your information on servers located in the United States. Your information may pass through other countries while in transit to our servers.

Cozy Cleaners Vegas does not engage in the sale, rental, or trade of your personal information.

No Use of Mobile Information for Marketing

No mobile information will be disclosed for marketing or promotional purposes. Information may be provided to subcontractors in support services, such as customer service. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be used outside these parameters.

Questions, Complaints and Contacts

If you have any questions regarding this Privacy Policy, please contact us at [email protected] or by U.S. mail at the address below:

Cozy Cleaners Vegas

Attn: Privacy Officer

Las Vegas, NV